After Canada Acquired Vodafone New Zealand - it’s called One NZ
The big giant Vodafone New Zealand is much less reliable, after the brand name change.
Their team of Indians and Filipinos, are not delivering as promised.
In fact they over price their internet service, whether cellular or broadband (Fibre).
They have no 5G coverage in the country, except for the small areas of town, like a particular area where they installed the Tower.
Their 5G is so slow, it drops to 3G.
They also started to discontinue 3G in this country. Major parts of Auckland, where people live and stay have no One New Zealand cellular reception. The country must be careful to adopt what they are charging their customers for.
What they are doing is using these indian sales people in India to offer you a promotion for say $99, and then bill you 6 times what the promo was, i.e $600.
One New Zealand also won’t give you modems, because the Philippines team are arrogant and make life harder for Kiwis. They lie to their customers using foreign support in Philippines and India.
If you call their One NZ support line, they have a different person speaking, it sounds like a Maori bot, who wants to help you, but it’s actually Indians and Filipinos in a foreign country, who don’t really care anymore.
A few weeks later, One NZ (formerly Vodafone New Zealand) that cheats customers and rarely keeps their word, has increased the price on their plans by $5, They don’t have 5G cellular coverage, oh but the prices keep going up in New Zealand. Unlike bigger countries in New Zealand these people change prices whenever they feel like. Oh and the prices go up next month.